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Key Features for Chargeback Management
Automated Dispute Responses:
Generate compelling evidence packages with pre-filled representment letters and documentation for quick submissions.
Generate compelling evidence packages with pre-filled representment letters and documentation for quick submissions.
Real-Time Chargeback Alerts:
Receive instant notifications via email, SMS, or dashboard to act swiftly on incoming disputes.
Receive instant notifications via email, SMS, or dashboard to act swiftly on incoming disputes.
Fraud Prevention Integration:
Combine with AI-driven detection tools to identify and block patterns leading to chargebacks, such as friendly fraud.
Combine with AI-driven detection tools to identify and block patterns leading to chargebacks, such as friendly fraud.
Chargeback Analytics Dashboard:
Access detailed reports on dispute trends, win rates, and root causes to inform proactive strategies.
Access detailed reports on dispute trends, win rates, and root causes to inform proactive strategies.
Customizable Rules and Filters:
Set velocity checks, transaction limits, and custom alerts tailored to your business model.
Set velocity checks, transaction limits, and custom alerts tailored to your business model.
Evidence Management:
Securely store and organize receipts, tracking info, and customer communications for easy retrieval.
Securely store and organize receipts, tracking info, and customer communications for easy retrieval.
Multi-Channel Support:
Handle chargebacks from online, in-store, or mobile payments through a unified platform trusted by 11,000+ brands.
Handle chargebacks from online, in-store, or mobile payments through a unified platform trusted by 11,000+ brands.
Win Rate Optimization:
Leverage data from a network of merchants to improve representment success and reduce overall chargebacks by 87%.
Leverage data from a network of merchants to improve representment success and reduce overall chargebacks by 87%.